Job Description:

The Rewards and Benefits on Offer:

• A full-time and permanent role from day 1!
• A competitive basic salary
• Company pension contributions
• Holiday entitlement
• A secure and long-term career opportunity
• The chance to work for a bespoke services business

Mtrec’s new client opportunity:

MTrec Recruitment are proudly representing our industry-leading client in their search for an experienced administrative assistant. The role will be working Monday to Friday, with potential for part-time work for the right person.

If you meet the person specification below, apply now for an immediate response!

The Job you will do:

• Process customer orders accurately and efficiently.
• Ensure all customer and order information is recorded correctly.
• Maintain and update order records, databases and internal systems.
• Generate reports and retrieve information when requested.
• Prepare spreadsheets, reports and other business documents.
• Organise and maintain digital and physical filing systems.
• Complete data-entry tasks with a high level of accuracy.
• Respond to customer enquiries regarding orders and returns.
• Process customer returns and update relevant records.
• Assist with online marketplace administration.
• Order office supplies and maintain appropriate stock levels.
• Answer telephone calls and respond to emails professionally.
• Support management and other departments with general administrative duties.
• Prioritise workloads to ensure deadlines are met.
• Maintain confidentiality when handling company and customer information.

About you:

Previous experience in an administration or office-support role

Excellent working knowledge of Microsoft Excel, including formulas, spreadsheets and data management.

Proficiency in Microsoft Office, including Word, Outlook and Excel.

Experience using OrderWise would be beneficial.

Strong organisational and time-management skills.

Excellent written, verbal and telephone communication skills.

High attention to detail and accuracy.

Ability to manage multiple tasks and meet deadlines.

Confident dealing with customer enquiries and returns.

Ability to work both independently and as part of a team.